{"id":1887,"date":"2025-11-05T16:46:03","date_gmt":"2025-11-05T15:46:03","guid":{"rendered":"https:\/\/www.ofenfeinstaubfilter.de\/?page_id=1887"},"modified":"2026-02-05T16:32:31","modified_gmt":"2026-02-05T15:32:31","slug":"shipping-information","status":"publish","type":"page","link":"https:\/\/www.ofenfeinstaubfilter.de\/en\/shipping-information\/","title":{"rendered":"Shipping Information"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row el_class=&#8221;padding-container background-ornament-hero&#8221;][vc_column]\n<section class=\"hero-subpage-section-wrapper \">\n    <div class=\"hero-subpage-section-left\n                         col-12\n            \">\n                    <h1 class=\"hero-headline\">Shipping Information<\/h1>\n                \n            <\/div>\n\n\n    <\/section>[\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container space-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Shipping Partner<\/h2>\n<p>We ship all orders reliably with our partner <b data-stringify-type=\"\u2018bold\u2019\">GLS<\/b>. The shipment tracking feature allows you to track your parcel online at any time. You will receive an email with your tracking number after shipment.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Shipping Costs<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Shipping Within Austria<\/h3>\n<ul>\n<li>Flat-rate shipping costs: 8.80 \u20ac<\/li>\n<li>Delivery time: 1-3 working days<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Shipping to Germany<\/h3>\n<ul>\n<li>Flat-rate shipping costs: 18.80 \u20ac<\/li>\n<li>Delivery time: 2-5 working days<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<h2><strong>Delivery to Other Countries<\/strong><\/h2>\n<p>We do not currently offer shipping to other countries as standard.<br \/>\n<strong>Would you like to order to another country?<\/strong> Please contact us for an individual shipping solution:<\/p>\n<ul>\n<li><strong>Telephone:<\/strong> <a class=\"c-link\" href=\"tel:+4313332221\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"\u2018tel:+4313332221\u2019\" data-sk=\"\u2018tooltip_parent\u2019\">+43 1 333 222 1<\/a><\/li>\n<li><strong>Email:<\/strong><a class=\"c-link\" href=\"mailto:info@ofenfeinstaubfilter.de\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"\u2018mailto:info@ofenfeinstaubfilter.de\u2019\" data-sk=\"\u201ctooltip_parent\u201d\" aria-haspopup=\"\u2018menu\u2019\"> info@ofenfeinstaubfilter.de<\/a><\/li>\n<li><a href=\"#knt\"><strong>Contact form<\/strong><\/a><\/li>\n<\/ul>\n<p>We will be happy to check the shipping options and provide you with a personalised quote.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container background-alt pt-5&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<h2><strong>Pick-Up<\/strong><\/h2>\n<p>You are also welcome to pick up your order in person and save on shipping costs.<\/p>\n<p><strong>Pick-up address:<\/strong><br \/>\nHeinrich Bertrams W. 1<br \/>\n7093 Jois, Austria<\/p>\n<p><strong>Pick-up times:<\/strong><br \/>\nPlease note our opening hours:<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Monday:<\/strong><\/td>\n<td>07:30\u201312:00, 12:30\u201316:30<\/td>\n<\/tr>\n<tr>\n<td><strong>Tuesday:<\/strong><\/td>\n<td>7:30 a.m.\u201312:00 p.m., 12:30 p.m.\u20134:30 p.m.<\/td>\n<\/tr>\n<tr>\n<td><strong>Wednesday:<\/strong><\/td>\n<td>7:30 a.m.\u201312:00 p.m., 12:30 p.m.\u20134:30 p.m.<\/td>\n<\/tr>\n<tr>\n<td><strong>Thursday:<\/strong><\/td>\n<td>07:30\u201312:00, 12:30\u201316:30<\/td>\n<\/tr>\n<tr>\n<td><strong>Friday:<\/strong><\/td>\n<td>07:30\u201312:00<\/td>\n<\/tr>\n<tr>\n<td><strong>Saturday:<\/strong><\/td>\n<td>Closed<\/td>\n<\/tr>\n<tr>\n<td><strong>Sunday:<\/strong><\/td>\n<td>Closed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Please arrange a collection date in advance by telephone or email.<\/strong><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container background-alt&#8221;][vc_column offset=&#8221;vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<h2><strong>Delivery Times<\/strong><\/h2>\n<ul>\n<li>Your order will be processed on working days within 1\u20132 working days after receipt of payment.<\/li>\n<li>For prepayment, the delivery time begins after receipt of payment.<\/li>\n<li>For all other payment methods, the delivery time begins on the day after the order is placed.<\/li>\n<li>Saturdays, Sundays and public holidays do not count as working days<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column offset=&#8221;vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><strong>Tracking<\/strong><\/h2>\n<p>After your order has been dispatched, you will automatically receive a dispatch confirmation by email with:<\/p>\n<ul>\n<li>Your GLS tracking number<\/li>\n<li>A direct link to track your shipment<\/li>\n<li>The estimated delivery time<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container background-alt&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<h2><strong>Important Information<\/strong><\/h2>\n<ul>\n<li>Please ensure that your delivery address is correct and complete<\/li>\n<li>If delivery is to a parcel station or company address, please indicate this clearly<\/li>\n<li>Partial deliveries are possible and will be made without additional shipping costs<\/li>\n<li>The delivery times given are approximate and may vary in exceptional cases<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-container&#8221; el_id=&#8221;knt&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><strong>Questions About Shipping?<\/strong><\/h2>\n<p><strong>Our customer service team will be happy to help you with any questions you may have about shipping: <\/strong><\/p>\n<p><strong>Tel:<\/strong> <a class=\"c-link\" href=\"tel:+4313332221\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"\u2018tel:+4313332221\u2019\" data-sk=\"\u2018tooltip_parent\u2019\">+43 1 333 222 1<\/a><\/p>\n<p><strong>Email:<\/strong> <a class=\"c-link\" href=\"mailto:info@ofenfeinstaubfilter.de\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"\u2018mailto:info@ofenfeinstaubfilter.de\u2019\" data-sk=\"\u201ctooltip_parent\u201d\" aria-haspopup=\"\u2018menu\u2019\">info@ofenfeinstaubfilter.de<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Or Simply Use Our C<strong data-start=\"\u2018342\u2019\" data-end=\"\u2018361\u2019\">ontact Form<\/strong>.<\/h3>\n<p>[\/vc_column_text]<style id=\"wpforms-css-vars-1875\">\n\t\t\t\t#wpforms-1875 {\n\t\t\t\t--wpforms-field-border-size: 2px;\n--wpforms-field-border-radius: px;\n--wpforms-field-background-color: ;\n--wpforms-field-border-color: #1d4562;\n--wpforms-field-border-color-spare: #1d4562;\n--wpforms-field-text-color: #6c7e92;\n--wpforms-label-color: #1d4562;\n--wpforms-label-sublabel-color: #6c7e92;\n--wpforms-label-error-color: #d5413c;\n--wpforms-button-border-size: 0px;\n--wpforms-button-border-radius: px;\n--wpforms-button-background-color: ;\n--wpforms-container-border-width: 0px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 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The shipment tracking feature allows you to track your parcel online at any time. You will receive an email with your tracking number after shipment. 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